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Aftermarket Policy
Free warranty policy
We will provide you with a five-year machine warranty (excluding filters and man-made damage) for each machine when you normally use the Waerte air purifier, as of the date of purchase invoice.

Free warranty conditions
1, the need to provide an effective purchase invoices or proof of purchase.
2, the need to provide "Waerte air purifier product warranty card."
3, need to be in the warranty period.
4, the need to buy in the Greater China region, the product identification for the Waerte machine.
5, the need for non-human causes machine failure or damage.

Non-free warranty
1, the user due to power supply voltage instability, does not meet the national safety standards (AC220V + -10%, 50Hz) and damage.
2, there is no "Waerte air purifier product warranty card" and valid purchase certificate.
3, "Waerte air purifier product warranty card" on the model, the fuselage serial number and maintenance of the air purifier product specifications label on the model, the fuselage serial number does not match.
4, more than the warranty period of the product.
5, the user to purchase overseas or overseas purchasing machine (non-Greater China to buy the machine are not in the  Waerte free warranty.
6, the user handling, installation, use, maintenance, improper storage damage.
7, due to accidents, misuse, wear and tear, without the Oulandes authorized service personnel to repair, alteration, unauthorized torn or tamper with the serial number of the fuselage or non-original labels and other causes damage to the machine.

None of the above 7 items are covered by the Waerte product warranty.

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